Legal

Cookie Policy

Effective date: 1 January 2026  ·  Last updated: 16 April 2026

This policy explains what cookies are, how PawPerfect uses them, and the choices you have to control them.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to site owners about how their site is being used.

Cookies can be "session cookies" (deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

2. How We Use Cookies

PawPerfect uses cookies for the following purposes:

Essential cookies — required for the website to function. These include session management, shopping cart persistence, and security tokens. You cannot opt out of these.
Preference cookies — remember your settings such as dark/light mode and language preferences, so you don't have to re-select them each visit.
Analytics cookies — help us understand how visitors interact with our site (pages visited, time spent, errors encountered). This data is aggregated and anonymous.
Marketing cookies — used to deliver relevant advertisements and track the effectiveness of our campaigns. These are only set if you have given consent.

3. Third-Party Cookies

Some cookies on our site are set by third-party services we use. These include:

Shopify — powers our checkout and payment processing. Shopify sets cookies to manage your cart and secure your transaction.
Supabase — our backend platform uses session tokens to keep you logged in securely.
Analytics providers — we may use tools such as Google Analytics to understand site usage. These providers have their own privacy policies governing their use of data.

We do not control third-party cookies and recommend reviewing the privacy policies of those providers directly.

4. Cookie Categories in Detail

Strictly Necessary

These cookies are essential for you to browse the website and use its features. Without them, services like your shopping cart and account login would not work.

Functional

These cookies allow the website to remember choices you make (such as your preferred theme) and provide enhanced, more personal features.

Performance & Analytics

These cookies collect information about how you use our website — for example, which pages you visit most often. All information collected is aggregated and therefore anonymous.

Targeting & Advertising

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject non-essential cookies. You can manage your preferences in the following ways:

Browser settings — most browsers allow you to refuse or delete cookies through their settings. Refer to your browser's help documentation for instructions.
Opt-out tools — for analytics cookies, you can use tools such as the Google Analytics Opt-out Browser Add-on.
Our cookie banner — when you first visit our site, you can accept or decline non-essential cookies via our consent banner.

Please note that restricting cookies may impact the functionality of our website. Essential cookies cannot be disabled as they are required for the site to operate.

6. Cookie Retention Periods

Different cookies are retained for different periods:

Session cookies — deleted automatically when you close your browser.
Authentication cookies — retained for up to 30 days to keep you logged in.
Preference cookies — retained for up to 12 months.
Analytics cookies — typically retained for 13 months before expiry.
Marketing cookies — retained for up to 90 days.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make significant changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@pawperfect.com
Address: PawPerfect HQ, 123 Paw Lane, Pet City, PC1 2AB

© 2026 PawPerfect. All rights reserved.

We use cookies to improve your experience and analyse site traffic. Essential cookies are always active. Cookie Policy